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America's Greatest Historical Attraction

Manufacturing

Customer Contact Center

Healthcare System

Distribution Center Selection System

Our focus is on supplying results… not just “systems!” With each of our clients, we carefully define their needs and then work with them to develop exactly the solution that’s right for them. For examples of the results that have been achieved, take a look at these case studies.

America's Greatest Historical Attraction
As The Henry Ford completed a $20 million facilities renovation it turned its attention to selecting employees who would make this historical attraction “come alive”. Read how Polaris designed a “candidate friendly” selection system to screen thousands of applicants efficiently and effectively to staff America’s Greatest History Attraction.

Manufacturing
A multi-plant manufacturer re-engineered its processes to ensure quality. It then challenged “Polaris” to ensure the same level of “world-class” quality in its selection system. Read how Polaris worked with this customer’s human resources department to design, validate and implement a testing and interview system to meet this challenge.

Customer Contact Center
A major catalog sales organization sought to significantly improve its customer contact hiring process. Read how “Polaris” designed and validated a system to assess the ability to provide Outstanding Customer Service, as well as the ability to increase sales through “Suggestive Selling and Upgrades”.

Healthcare System
A multi-hospital healthcare system wanted its pre-employment screening system (used for a broad range of jobs) to address the “people skills” and “work orientations” that matched the organizations Vision & Values. Read how “Polaris” worked with job experts to determine what additional testing components were needed, how the new tests were validated against “on-the-job” performance, and how an “on-line interview” system streamlined the hiring process.

Distribution Center Selection System
The nation’s largest distributor of office supplies was focusing on operational excellence in all aspects of its business. Key to excellence was having the right people in its national network of distribution centers. To ensure this, the organization wanted to add a testing phase to its pre-employment screening process. The tests needed to focus on identifying those who could learn the full range of distribution center jobs quickly and perform them efficiently, accurately and with a consistent level of energy. Read this case study to learn more about this “Key to Excellence” by having the right people in the right place.